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Centralized Assistance & Support Engine
Ticket and incident management with automations.
Manage tickets and incidents in one place, with queues, priorities and automations that cut response time.
Compare the two ways to use CASE and pick the one that fits best.
SaaS subscription From $250/mo | On-premise license From $5,000/yr | |
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| Hosting | We host it (cloud) | On your own infrastructure |
| Data | In our secure cloud | 100% on your servers |
| Updates | Automatic, always current | You apply them at your pace |
Choose how to use CASE: a per-team SaaS subscription or an on-premise license.
To get started
Requires an account
Try free for 14 daysFor growing teams
Requires an account
For serious operations
Requires an account
For organizations with custom needs: SSO, SLA and dedicated support.
Deploy it on your own infrastructure. Choose a perpetual license or a recurring annual license — full control and your data.
Perpetual license
$10,000
one-time
Annual license
$5,000
/yr
| Setup | Ready in minutes | Deploy in your environment |
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| Scaling | Per user, instantly | License per install |
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| Best for | Teams that want speed | Enterprises with data or compliance needs |
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